777play Privacy Policy
Your personal information is completely safe with us. This policy describes in detail how we collect, use, and protect your information.
777play ("we", "us", or "platform") provides a safe and entertaining online gaming service for players in Bangladesh. This privacy policy ("policy") explains how 777play collects your personal information, how that information is used, how it may be shared with third parties, and what steps we take to protect your privacy.
By using our service you are agreeing to the terms of this privacy policy. If you do not agree with any part of this policy, please refrain from using our service. For any questions, contact our support team.
What Information We Collect
Information You Provide Directly
When you register with 777play or use our service, we may collect the following information:
- Full name and date of birth
- Email address
- Residential address
- Documents required for identity verification (National ID / Passport)
- Financial transaction information (bKash, Nagad, Rocket, bank transfer)
- Login credentials (password stored in encrypted form)
Automatically Collected Information
When you use 777play, certain technical information is collected automatically:
- IP address and device information
- Browser type and version
- Operating system
- Date and time of visits to the platform
- Pages visited and click data
- Cookie and browser storage data
- Gaming activity history
How Your Information Is Used
777play uses your personal information only for specific and legitimate purposes. We never sell your information to third parties for commercial advertising. We may use your information for the following purposes:
Information is used to create, verify, and manage your account.
To complete deposit and withdrawal processes safely and accurately.
Identity is confirmed for fraud prevention and legal compliance.
Support is provided to resolve your issues and answer your questions.
Your gaming habits are monitored to ensure responsible play.
To improve the user experience and analyse platform performance.
How Your Information Is Kept Secure
777play applies industry-standard technical and organisational measures to keep your personal information secure. Our security framework operates on the following levels:
SSL Encryption
All data transmission between your browser and our servers is encrypted using SSL/TLS technology.
Data Encryption
Passwords and financial information are stored on our servers in encrypted form and can never be read directly by anyone.
Security Audits
Our systems undergo regular security audits so that any vulnerabilities can be identified and resolved quickly.
Sharing Information with Third Parties
777play does not sell or rent your personal information. However, information may be shared with third parties in specific circumstances:
4.1 Service Providers
We work with trusted third parties to provide essential services such as payment processing (bKash, Nagad, Rocket), identity verification, and customer support. They receive only the information necessary for their specific tasks and are bound by strict confidentiality agreements.
4.2 Legal Obligations
If required to comply with a court order, government directive, or applicable law, we may disclose information to the relevant authorities. In such cases we provide only the minimum information necessary.
4.3 Fraud Prevention
Information may be shared with regulatory bodies as necessary to prevent money laundering, fraud, or other illegal activity.
4.4 Business Transfers
In the event of a business merger or acquisition, your information may be transferred to the new owner. You will be notified in advance and this privacy policy will remain in effect.
Cookies and Tracking Technologies
777play uses cookies and similar technologies to improve your browsing experience. Cookies are small text files stored on your device.
Essential Cookies
Required for the core functionality of the platform. Used for login sessions, security tokens, and account management.
Analytics Cookies
Used to understand how the platform is used. They analyse which pages are visited most and how users navigate.
Preference Cookies
Store your language preferences, settings, and customisations so you do not have to set them up again on your next visit.
Security Cookies
Used to prevent phishing, CSRF attacks, and unauthorised access. They ensure the security of your account.
You can block or delete cookies through your browser settings. However, disabling essential cookies may affect some functionality of the platform.
Data Retention Period
777play does not retain your personal information longer than necessary. Information is retained according to the following policy:
| Data Type | Retention Period | Reason |
|---|---|---|
| Account Information | 5 years after account closure | Legal and regulatory requirements |
| Transaction Records | 7 years | Financial dispute resolution and audit |
| Gaming History | 3 years | Responsible gaming monitoring |
| Communication Records | 2 years | Improving customer service quality |
| Analytics Data | 13 months | Platform development and analysis |
After the specified period, data is securely deleted or anonymised in a way that you can no longer be identified.
Your Privacy Rights
As a user of 777play, you have the following rights over your personal information:
You may request at any time to know what information we hold about you.
If any of your information is incorrect, you may request that it be corrected.
In certain circumstances you may request that your information be deleted, though this may not apply where legal obligations exist.
You may request your information in a structured, machine-readable format.
In certain circumstances you may request that processing of your information be limited.
You have the right to object to the use of your information for specific purposes.
Protection of Minors' Information
777play strictly provides services only to those aged 21 or over. We do not knowingly collect any personal information from minors.
Age verification steps are included in the registration process. If we become aware that a minor has registered on our platform, we will immediately close that account and delete all associated information.
If a parent or guardian believes their child is using our platform, please contact our support team immediately.
Changes to the Privacy Policy
777play may update this privacy policy from time to time. For any significant changes, we will notify you in the following ways:
- Displaying a notification within the platform
- Sending a notice to your registered email
- Updating the "Last Updated" date at the top of this page
Continuing to use our service after a change has been made will be considered as your acceptance of the new policy. We recommend that you visit this page regularly to read the latest version of the policy.
Previous versions of this policy are available on request through the support team.
Privacy Contact
Contact Us
If you have any questions about this privacy policy or any requests regarding your information, please contact us. Our support team is available 24 hours a day, 7 days a week to assist you in Bengali.
Alternatively, use the live chat feature on our website for instant support.
Related Policies
Please also read the following pages to understand our complete legal framework:
- Terms & Conditions — Complete terms of service usage
- Responsible Gaming — Guidelines for safe and balanced gaming
- About Us — Introduction and mission of 777play
- FAQ — Common questions and answers